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Privacy Policy

1. Introduction
Welcome to Kopana Power ("Kopana Power," "we," "our," or "us"). We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your information in accordance with applicable data protection laws, including South Africa's Protection of Personal Information Act (POPIA).

2. Information We Collect
We may collect and process the following types of information:

  • Personal Information: Name, contact details (email address, phone number), job title, and company affiliation.

  • Technical Information: IP address, browser type, operating system, and website usage data.

  • Cookies and Tracking Technologies: To enhance user experience and analyse website performance.

3. How We Use Your Information
We use your information for the following purposes:

  • To provide and improve our products and services.

  • To communicate with you regarding enquiries, transactions, and business-related updates.

  • To personalise user experience and enhance website functionality.

  • To comply with legal and regulatory obligations.

4. Data Sharing and Disclosure
Kopana Power does not sell or rent personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that assist in operational and IT support functions.

  • Legal and Regulatory Authorities: When required by law, regulation, or legal process.

  • Business Partners: Where necessary for collaborative projects or contractual obligations.

5. Data Security and Retention
We implement industry-standard security measures to protect your information from unauthorised access, loss, or misuse. Personal data is retained only for as long as necessary to fulfil its intended purpose, comply with legal obligations, or resolve disputes.

6. Your Rights and Choices
Under POPIA and other applicable data protection laws, you have rights regarding your personal information, including:

  • The right to access, update, or delete your personal data.

  • The right to restrict or object to data processing.

  • The right to withdraw consent where applicable.

  • The right to opt out of marketing communications.

  • The right to lodge a complaint with the Information Regulator of South Africa.

7. Changes to This Privacy Policy
Kopana Power reserves the right to update this Privacy Policy as needed. Any revisions will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

8. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Kopana Power
info@kopanapower.co.za
(012) 803 0366

Thank you for trusting Kopana Power with your information.

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